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Forum


Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Recent Posts
Glen David Short Glen David Shor...
Posted: Sep 4, 2013

Topic: General Gigapanning / what lens would you choose?

An interesting possibilty with the mirrorless CSC (compact system cameras) that are now appearing, is they accept, via an adapter, DSLR lenses. Cameras like the Sony NEX7 and Pentax Q. Put an old 300mm full frame lens on a Pentax Q, and you have great depth of field and a reach of 1000mm equivalent. Their resolution is increasing too – the NEX7 has 24 megapixels.

Glen David Short Glen David Shor...
Posted: Sep 4, 2013

Topic: Web Site and Forum / Getting more gigapans geocoded

BTW, Kilgore, you have done it again – written a great little program that makes gigapanning all the more interesting! Well done.

The Gigapanographer Currently Known as "Kilgore661" The Gigapanogra...
Posted: Sep 4, 2013

Topic: Web Site and Forum / Getting more gigapans geocoded

Thanks Jenny. Good idea Glen.

Customer Service Customer Servic...
Posted: Sep 3, 2013

Topic: General Gigapanning / Best Way To Backpack an Epic Pro ...

Art,

Kilgore 661 is referring to our Pro Backpack and our newly released Gigapan Field Backpack: http://gigapan.blogspot.com/2013/08/new-gigapan…

To purchase, visit http://www.gigapan.com/cms/shop/gigapan-accesso…

Kilgore 661, it shouldn’t be too much longer when your local Gigapan reseller will have the new Field Backpacks in stock. http://gigapan.com/cms/support/gigapan-distribu…

Any questions about these let us know!

Thanks,

-Alicia

Glen David Short Glen David Shor...
Posted: Sep 3, 2013

Topic: Web Site and Forum / Getting more gigapans geocoded

I think a step in the right direction would be to allow geocoding at the time of the original uploading, and/or automatic geocoding if the GPS info is present in the EXIF data. This would save you having to navigate back, convert to decimal, and enter everything by hand, which is the way you have to do it now.

Jenny Walsh Jenny Walsh
Posted: Sep 3, 2013

Topic: Web Site and Forum / Getting more gigapans geocoded

Thank you Ron and Kilgore661. I can confirm that the request to move the geolocation parameter management space back up to the right of the map to prevent unnecessary scrolling is part of our code development queue. It will be part of the next sprint release scheduled for next Wednesday, September 11.

The Gigapanographer Currently Known as "Kilgore661" The Gigapanogra...
Posted: Sep 3, 2013

Topic: Web Site and Forum / Snapshot/Button Bar in New Viewer

@Ronnie. Thanks for pointing out the original thread which contains comments and links of interest. I was going to do this myself but forgot in my haste to raise a thread dedicated to this issue.

@Ron. What you describe sounds cool and I want that too but I would call it “the expert interface” and not make it the default.

The Gigapanographer Currently Known as "Kilgore661" The Gigapanogra...
Posted: Sep 3, 2013

Topic: Web Site and Forum / Getting more gigapans geocoded

GS are definitely aware of the problem if for no other reason than I raised it as Case #17011. Response: `The Dev Team is aware of this issue and they will be restoring this feature soon.`

The Gigapanographer Currently Known as "Kilgore661" The Gigapanogra...
Posted: Sep 3, 2013

Topic: General Gigapanning / Best Way To Backpack an Epic Pro ...

Gigapan sell a backpack for the pro – there are two models. The expensive one looks great and I’d get one if it wasn’t for the cost of international delivery.

BeckyLeung BeckyLeung
Posted: Sep 3, 2013

Topic: Web Site and Forum / Spammers in the Forum

Thank you for bringing this to our attention. We have removed the spammed posts.

Thank you,
Becky Leung
becky@gigapan.com

Customer Service Customer Servic...
Posted: Sep 3, 2013

Topic: General Gigapanning / Battery charger's light turns off

Hello Guy,

I see you also opened a tech support case with us and I responded. Please check your email for further instruction. From what you describe, this sounds like it’s an issue with the battery.

-Alicia

Phillip Simpson Phillip Simpson
Posted: Sep 3, 2013

Topic: Web Site and Forum / Snapshot/Button Bar in New Viewer

I agree with Kilgore661, the solution to the snapshot bar “problem” doesn’t work for me either and more importantly, it doesn’t work for my friends who are casual users. If you must fade it out for those trying to look at a GigaPan on a 3" touchscreen, a 5 second delay is better, plus having it reappear when you mouse over the area would help. Also changing the button label from “Snapshots” to “View Snapshots” would be more descriptive.

Ronnie Miranda Ronnie Miranda
Posted: Sep 3, 2013

Topic: Web Site and Forum / Snapshot/Button Bar in New Viewer

This issue was also discussed here http://www.gigapan.com/forums/13/topics/536

The placement and function of the Snapshots and Explore More bars are a bad design and a waste of space. They should be placed outside the image.

Ronnie Miranda Ronnie Miranda
Posted: Sep 3, 2013

Topic: Embedding / Full screen option

Mosley, please see http://www.gigapan.com/forums/15/topics/140

The code auto-detects if the user has Flash or an iOS/Android device. If the user is on a desktop computer, it uses the Flash viewer. If the user is on iOS or Android, it uses the HTML5/javascript version. You can customize the code to suit your needs.

Here is a working example:
http://www.gigapixel.com/mobile/?id=79995

Try it on your iOS or Android device.

Ron Schott Ron Schott
Posted: Sep 3, 2013

Topic: Web Site and Forum / Snapshot/Button Bar in New Viewer

You’re not alone, Kilgore661, though I’d settle for a different remedy.

What I’d really like to see is a URL addressable, full-screen GigaPan view where all snapshots and navigation controls fade away 2-5 seconds after the user stops moving or zooming an image.

Ideally I’d like to be able to move the mouse as a “pointer” without the controls popping back onscreen, but if that’s not technically feasible, then I could live with simple mouse movement bringing the tools/snapshots back onscreen (I’d rather that required a mouse click).

Ron Schott Ron Schott
Posted: Sep 3, 2013

Topic: Web Site and Forum / Getting more gigapans geocoded

This is a great tool, Kilgore661, and I’m actively using it to update the geolocation of GigaPans I hadn’t previously geocoded (some of which I thought for sure that I had).

What I’ve discovered, however, is that sometime in the last few weeks the website has been tweaked so that the geocoding parameters now display below the Google Earth embedded window, rather than beside it. I have to say that this is an unwelcome change. I had no trouble seeing everything in a single screen view when the controls were displayed to the right of the embedded Google Earth plugin, but now find that I have to scroll my screen to see all of that information. Please restore this to the side-by-side presentation, GigaPan website programmers!

Also, I’ll briefly reiterate my request that GigaPan set this otherwise spectacular and wonderfully interactive bit of code free. I’d really like to be able to set up a similar interactive Google Earth photo placement tool for my non-gigapixel photos on my own website.

Mosley Hardy Mosley Hardy
Posted: Sep 2, 2013

Topic: Embedding / Full screen option

Thanks. I wasn’t specific enough, unfortunately.

I’d like a fullscreen option for embedded panoramas that works in iOS.

Art Pollard Art Pollard
Posted: Sep 2, 2013

Topic: General Gigapanning / Best Way To Backpack an Epic Pro ...

I travel a lot and want to take my Epic Pro with me on my travels. I usually have a F-Stop camera bag which for those who don’t know, is pretty much like a backpacking backpack with an internal frame etc. (They are really good and highly recommended.) However, I haven’t found a good way to attach the Epic Pro to the back, top, bottom or whatever. This last weekend, I gave up and just let it ride on the top of my tripod (which was on the back of the bag) but as you can imagine, it ended up getting caught on trees and bushes as I walked by.

There has got to be a good way to do this or perhaps a carrier that it will fit in which could then be strapped to the backpack.

Any ideas?

Guy Mor Guy Mor
Posted: Sep 2, 2013

Topic: General Gigapanning / Battery charger's light turns off

Hi, I’m having issues with charging my Gigapan Epic Pro.

The charger, when plugged in to an outlet, lights up green, but turns off when I connect it to the Gigapan battery.

Connecting the charger directly to the Gigapan (with the battery removed) causes the light to remain green. As soon as I press the power button, the unit turns on, but shuts off as soon as I let go of the power button.

Now, while the charger is connected to the Gigapan without a battery and the battery light is still green, as soon as I insert the battery into the Gigapan, it turns off just like when I power the battery by itself.

So, there seems to be some sort of problem with charging the battery, but also some sort of problem with plugging the Gigapan in with no battery inside as that does not work either.

Is it the Gigapan, is it the charger?

Thank you.

The Gigapanographer Currently Known as "Kilgore661" The Gigapanogra...
Posted: Sep 2, 2013

Topic: Web Site and Forum / Snapshot/Button Bar in New Viewer

Am I alone in thinking that the way new viewer has a big black bar across the bottom of the gigapan is horrible? I don’t like the aesthetics – which I accept is a personal thing – but why has it been put over the top of the gigapan? The bar covers up pixels I have worked hard to create – which I find offensive. Also, one of the design team’s objectives with the new viewer was to maximise the number of non-black pixels in the initial view, so why cover them up with a big black bar that contains two buttons? Further, I’d argue that neither of the buttons needs to be there.

The situation was worse when the snapshot bar was initially displayed over the top of the gigapan as well, and I note that GS did something about this. I thank them for that but they way they fixed it – by flashing the snapshot bar up for one second – doesn’t work for me. I think that new users won’t notice it which means that fewer snapshots will be investigated and created.

I could suggest that the snapshot bar is displayed for say 5 seconds and then faded out unless it is clicked on, but I don’t see the problem in going back to the system we had before because:

(1) It doesn’t hide any of the gigapan.
(2) It shows the snapshots.

The Gigapanographer Currently Known as "Kilgore661" The Gigapanogra...
Posted: Sep 2, 2013

Topic: Web Site and Forum / Spammers in the Forum

JFI I notified GS of a similar issue but I sent my message to Customer Support. They responsed and removed the offender the same day.

The Gigapanographer Currently Known as "Kilgore661" The Gigapanogra...
Posted: Sep 2, 2013

Topic: Web Site and Forum / Getting more gigapans geocoded

I find it disappointing that not everyone geocodes their gigapans. I’d like GigaPan to send out an email to all members politely asking people to (1) geocode their gigapans after uploading and (2) consider revisiting their old ungeocoded gigapans and geocoding them.

What problems might there be with this idea? I am not expecting people with hundreds of ungeocoded gigapans to spend hours at the computer, but some people might do some of their old gigapans.

People (with more than 10 gigapans) can get a list of the gigapans they forgot to geocode by clicking on the “Who is geocoding?” link at http://www.kilgore.org.uk/stats/stats-home.html and following the instructions.

Paul Subelack Paul Subelack
Posted: Sep 2, 2013

Topic: Stitch / Lost my License Key

@Alicia,
Sorry for my late reply.
Thank you very much for sending my license keys. GREAT SERVICE!!

Paul Subelack Paul Subelack
Posted: Sep 2, 2013

Topic: Stitch / Gigapan Stitch Version 2.3 is Now Available

When I start up Stitch I get a message that there is an update here:
href=http://www.gigapan.com/cms/shop/software'here/a

But this doesn’t work. Where can I find the update?

Thank you in advance

Melany Melany
Posted: Sep 1, 2013

Topic: Stitch / Gigapan Stitch Version 2.3 is Now Available

Uh oh, I may have screwed up. Is this a free upgrade?
I purchased my Gigapan in July and got the key for Stitch 2.1
I just downloaded 2.3, but it appears to be a trial version for the .efx.

Now what?
Will my old key work?
(guess there’s one way to find out!)