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Forum


Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Recent Posts
Don Duggan-Haas Don Duggan-Haas
Posted: Apr 27, 2016

Topic: Upload / Can't find software download or contact support

I’m able to log in on the site, but can’t seem to through the uploader, and therefore can’t upload. The support link doesn’t work, and I’s guessed that since there are no new posts here, this wouldn’t work either.
But it did.
Can someone help me troubleshoot my inability to log in with the uploader?

Mosley Hardy Mosley Hardy
Posted: Apr 18, 2016

Topic: Digital Cameras on Gigapan / Epic Pro with Panasonic GH4 or GH3

Does the remote port on the Panasonic look like a mini stereo plug (like a set of earbuds)?

If so, I don’t believe that Gigapan makes the correct cable for that camera. It would have 4 contacts on it (not 3). If I’m right the Canon cable that comes with the EPIC pro would fit the remote port but wouldn’t work correctly.

Frank Johnston - whatpics.co.uk Frank Johnston ...
Posted: Feb 22, 2016

Topic: Web Site and Forum / Gigapan in my website

If anyone from admin reads this then please note that the view counter has not been working since February 17th. Thanks

jason perrone jason perrone
Posted: Feb 7, 2016

Topic: Upload / 360pano

How do I upload a 360 degree pano? The ration is 2:1 and works on other sites and when I add to panotour pro to host on my website. However, when I upload to gigapan it keeps the photo flat and does not wrap the image into a full sphere like the TIME magazine pano on the home page.

Mosley Hardy Mosley Hardy
Posted: Jan 25, 2016

Topic: Upload / Can't find software download or contact support

Uploader is in the same download file as Stitch.

Mosley Hardy Mosley Hardy
Posted: Jan 25, 2016

Topic: Digital Cameras on Gigapan / Nikon D5300 double shot

I would first check settings to make sure MIRROR LOCK UP is OFF. Alternatively, try using SHUTTER TEACH to set up the unit.

jackalope jackalope
Posted: Jan 23, 2016

Topic: Upload / Can't find software download or contact support

I have the same problem. All the links on the terrible convoluted website are for “learning how to upload” or to buy Gigapan products. The link posted above is for Gigapan Stitch and it looks like you need to own the hardware to register it. Does Gigapan no longer offer free services?

Gerald Weber Gerald Weber
Posted: Jan 22, 2016

Topic: Digital Cameras on Gigapan / Nikon D5300 double shot

Hi guys
I own a Epic Pro and use it with my Nikon D5300.
The problem i have is, that the system shot two pictures at the same position. If i use the Live view there will be only one Picture.
Is there any issues with the settings or any other problem?

Thanks for help and i am sorry for my english

Greetings from Germany

Mosley Hardy Mosley Hardy
Posted: Jan 17, 2016

Topic: Digital Cameras on Gigapan / gigapan pro with sony A-7

I have worked through all of the associated problems (including parts sourcing) and am very happy to report that I can make Sony Multiconnector EPIC Pro cables in quantity. I plan to post an ebay link as soon as I have the parts in hand.

http://m.me/ImagesoftheUpstatecom

BIll White BIll White
Posted: Dec 24, 2015

Topic: Digital Cameras on Gigapan / gigapan pro with sony A-7

I also want a cord for a7r2,
I get by at the moment using a wired remote and press the button when the pro stops moving before it moves to the next image place.

Eddie S Eddie S
Posted: Oct 4, 2015

Topic: Upload / Power cable for continuous gigapanning

No need to hack anything. you can plug in your battery charger cable directly to the pro. Look under the the display on the right hand side of the panel, right above the Epic Pro decal.

james nelson james nelson
Posted: Oct 1, 2015

Topic: Upload / How to buy the capture Studio

The link on the gigapan website takes you to the generic Omega Brandess website which doesnt have it available. Thanks, James

http://gigapan.com/cms/shop/software/gigapan-ca…

james nelson james nelson
Posted: Oct 1, 2015

Topic: Upload / Power cable for continuous gigapanning

Hi, is there a cable you can use to power the Epic Pro continuously without having to change the battery? Would find that very useful. Would hacking the using power cable to fit the battery hole work? Thanks, James PS would have put the question in the hardware section but it seemed to have a technical issue.

Eddie S Eddie S
Posted: Sep 30, 2015

Topic: Upload / Can't find software download or contact support

here is the link to the software
http://www.omegabrandess.com/products/Gigapan

Tim Torres Tim Torres
Posted: Sep 20, 2015

Topic: Upload / Can't find software download or contact support

It is literally impossible for me to find the Uploader software link… I remember it always being hard to find, but now it is nowhere to be found. Not a single link for contacting support works either. Extremely annoying

Sue Marvin Sue Marvin
Posted: Jun 26, 2015

Topic: Web Site and Forum / Gigapan in my website

Ask Support at top of the screen here.

Mosley Hardy Mosley Hardy
Posted: Jun 26, 2015

Topic: Digital Cameras on Gigapan / gigapan pro with sony A-7

with a bit of basic electronics knowledge and the info here:

http://www.doc-diy.net/photo/remote_pinout/#sony

it should be possible to buy a cheap wired release on ebay (for the multiconnector) and make a pigtail to convert one of the existing EPIC Pro cables to Sony.

Paul Emmert Paul Emmert
Posted: Jun 24, 2015

Topic: Gigapan Brand / Is it worth trying???

Did any of these ideas work? I’m resigned to using my Canon 7D instead of my new Sony A7II for my Epic Pro

Paul Emmert Paul Emmert
Posted: Jun 23, 2015

Topic: Digital Cameras on Gigapan / gigapan pro with sony A-7

Can anyone say for sure that the EpicPro won’t work with the Sony A7? I thought I had the right cable (a special cable that does work with other other hardware.) I can’t get a response from the Gigapan, so it looks like my fall back will be my Canon 7D.

Thoughts anyone?

Mark Rich Mark Rich
Posted: Jun 20, 2015

Topic: Products / What's up with the Gigapan store?

I’ve found that the gigapansystems emails don’t always get answered. And of course any links on this website are no longer supported.

I would suggest you may want to contact OmegaBrandess to see if they also managed to pick up the Capture Studio software when they purchased the hardware side of the business.

Other links here: http://www.gigapan.com/forums/167/topics/8597

Mark Rich Mark Rich
Posted: Jun 20, 2015

Topic: Products / Do you have an Epic PRO? (Need charger info)

Hi Bo,

Neither of my chargers flash green. My oldest battery was left unused for a long time and I thought it might be past it. I found however that after 3 recharges it managed to hold a decent charge again. I’ve also found that it appears to be best not to leave the battery in the unit.

Mark Rich Mark Rich
Posted: Jun 20, 2015

Topic: Memberships / Closed?

Hi Bo,

Unfortunately the amount of spam in the forums means it is hard to find info.

Only part of the company was sold off and is supported. I posted a number of info links here: http://www.gigapan.com/forums/167/topics/8597

bo gyllander bo gyllander
Posted: Jun 19, 2015

Topic: Gigapan Mechanism / Battery

How to get a new battery for my Epic Pro? Impossible to find a reseller i Europe.

bo gyllander bo gyllander
Posted: Jun 19, 2015

Topic: Memberships / Closed?

Is the company back on feet again? The support is closed.

CMFA CMFA
Posted: Jun 17, 2015

Topic: Products / What's up with the Gigapan store?

Sorry, no reaction from GigaPan !!

CMFA