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Welcome to the GigaPan Forum!

This is the place for Gigapan.com members to offer peer-to-peer support for exchanging tips, ideas, comments, etc.

Those who need direct technical assistance with their GigaPan EPIC Series imagers, stitching software or gigapan.com membership account should contact us.

Forums » Stitch » How to report a Stitch Bug

 
How to report a Stitch Bug
Kevin Kevin
Total Posts: 91

Open your .gigapan file with Stitch so that you’re viewing the stitched result, then do Help / Report a Bug. You can use the first complaint “panorama is not aligned correctly or looks wrong”, click Next, give it a name and describe the shooting circumstances briefly (e.g. exposure locked, at max aperture, or whatever), then click Next and it will upload your input images. We’ll keep them private. This will help us with testing.

Ryan V Ryan V
Total Posts: 1

How do we report a bug with the Report a Bug feature? I can get to step 3 and then nothing. It shows “Uploading…” with an empty progress bar forever.

Angelko Krstanovic Angelko Krstano...
Total Posts: 103

Ryan I was able to upload just now, but then again our internet configuration may be different. Give it another shot, and if still isn’t working, use the “Customer Support” form on the bottom of any page under Contact Us.


Forums» Stitch » How to report a Stitch Bug