| Pro Battery Life | |
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Posted:
Mar 10, 2013
Total Posts: 4
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Brand new Epic Pro, used second time. Battery charged using remote charger. Battery does not seem to hold a charge longer than a week. |
Ted Roller
Posted:
Mar 21, 2013
Total Posts: 2
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I’m having the very same issue. No matter if I’m indoors (70 degs F) or outside (50 degs F) the battery in my Epic Pro only lasts for one gigapan (about 300 shots). When stored after charging the battery will only hold a charge for about 12 hours. |
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Posted:
Mar 25, 2013
Total Posts: 6
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hi, what kind of battery are they? Ni-Mh? |
Customer Servic...
Posted:
Mar 25, 2013
Total Posts: 48
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Gary, we had found out last week that Ted Roller had a defective battery and we replaced under warranty. I’ll contact you for further troubleshooting to find out if you also might have a faulty battery. Lucavascon, yes, the Epic Pro battery pack is Ni-Mh. |
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Posted:
Mar 28, 2013
Total Posts: 6
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So they are the less-problematic batteries out there. But keep in mind every battery suffers if it is exposed to high temperature differences. |
Customer Servic...
Posted:
Mar 29, 2013
Total Posts: 48
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Lucavason, For the Epic/Epic 100 models, we recommend high-quality Ni-MH (Nickel-Metal Hydride) rechargeable AA batteries such as such as Sanyo Eneloop, or single-use Li-ion (Lithium Ion) AA’s. |
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Posted:
Mar 30, 2013
Total Posts: 2
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I am also having serious problems with my battery on my Epic Pro. I will finish a GigaPan, and the Battery Status function will say I have 100% battery life. I’ll try to do a GigaPan a few days later, and it will say I have insufficient battery before I can even start. Last night I put my battery in my Epic Pro and checked the battery level, and it said 100%. I removed the battery, and went out today to make a GigaPan. I put the battery in, and the Epic Pro refused to make a GigaPan because the battery was too low. I’ve missed out on several opportunities to make a GigaPan because of these battery issues. Can I also get a replacement battery? |
Jason Buchheim
Posted:
Apr 1, 2013
Total Posts: 77
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On my 3 year old Epic Pro the battery charges fine, but the Gigapan unit reports insufficient charge upon immediately plugging it in to the unit. However, if I put a blank charging plug into the Gigapan unit, it thinks it is operating under external power and has no problem doing a full days Gigapanning. When the plug is inserted, the Gigapan unit no longer checks for voltage level and just works with what it has. I have checked the voltage on the battery, it is 7v when charged, so it seems it is the firmware or some internal of the Gigapan that has the issue. These blank charging plugs come with many external charger kits where you can change the tip, I would suggest trying one of these and seeing if you get satisfactory miles. |
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Posted:
Apr 1, 2013
Total Posts: 73
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That’s a great idea Jason. I haven’t seen any batter issues yet, but I think I’ll go through my box of orphaned power warts and see if I can harvest a tip to throw in my bag “just in case”. |
David Pivin
Posted:
Apr 7, 2013
Total Posts: 37
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Jason, The “fully charged” AA NiMh cell voltage should be 1.35 to 1.45V, giving a stack of 6 the full voltage of 8.1 to 8.7V. I believe that the sealed unit is made up of 6 NiMh cells connected in series and the specification of 7.2V or 7.4V is a minimum expected under nearly discharged and worst case environmental conditions. If you measure 7V after charging, that means to me that you may have one shorted cell. 1.4V x 5 = 7V. Probably not a coincidence. Other cells will operate and charge normally with a shorted one in the string. Dave |
Jason Buchheim
Posted:
Apr 13, 2013
Total Posts: 77
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Hi Dave, I charged up my battery for 24 hours. The charger never turned ‘Green’, but stayed red the entire time. I checked the final voltage, 8.27 v I inserted it into the Gigapan unit and got the message saying I need to charge battery and it was not useable. I plugged in the blank plug into the Gigapan unit and it would work fine. I believe I have both a bad battery and a bad Gigapan unit. I will order a new battery pack and see if this solves the issue… Thank you for the tips Jason |




