Get the most out of your EPIC Series robotic camera mount with the most up to date firmware available.
If you are a GigaPan Epic Pro owner, you will want to take advantage of these recent firmware updates:
Firmware Features
Requirements
Windows XP, Windows Vista, or Windows 7, with 1GB RAM (2GB recommended)
Mac OS X v10.5 Leopard or newer Intel processor (PowerPC not supported) USB mini-B cable
The installer software is not yet compatible with Window 8
Languages
The newest Firmware version available includes multiple language menu options and new capabilities for quickly and easily shooting high-resolution panoramic images. It includes translated menu options available in French, German, and Spanish.
Auto Off Timer
Setting the off timer to disable means that the unit will not power down automatically after been left alone for 5 minutes.
Optimize Pan
Optimize Pan has 2 choices, OFF and ON. Turning ON (default) means that whenever a pan motion that is greater than 360 degrees is required, the unit will travel in the opposite direction (which is shorter and takes less time). Use caution if you are shooting a 360-pano, for example; each subsequent row will cause the unit to rotate another revolution, winding up any wires that are attached to the unit (e.g., battery charger). Turning it off will cause pan motions to move strictly back and forth and prevent any "wind-up". When shooting a 360 pano and your charger cord or remote cord is wrapping around the unit, try turning optimize pan off. This will prevent any "wind-up" from happening.
For more information on EPIC Series firmware or related inquiries, please contact support.
How to check the firmware version
Select "Options" – "Expert Options" – "Firmware Version"
The current firmware version is P010100171-8.
FAQs
Download the EPIC Pro Firmware Upgrade Troubleshooting Guide:
Epic Pro Firmware Installation Instructions:
I am a: PC User Mac User clear
PC User Instructions
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Download your new EPIC Pro Firmware and the Firmware Installer. The file will be named gigapan_firmware_setup_1_2.exe or similar, depending on the version.
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Run the installer by double–clicking on it. The installer with install the firmware utility and a simple device driver on your computer. If you are running Windows Vista or Windows 7, you will get a dialog similar to the dialogue picture below. Click on "Install this driver software anyway" to complete the driver installation.
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Obtain the latest firmware for your GigaPan EPIC Pro. To make sure you are uploading a newer version of the firmware, compare the firmware version with the version already on your EPIC Pro by selecting "Options" – "Expert Options" – "Firmware Version."
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With your EPIC Pro turned off, plug a USB mini–B cable into your computer and into your EPIC Pro's mini USB port (camera cable port).
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Turn on your EPIC Pro. You should see "Firmware Import" on the LCD screen of your EPIC Pro indicating that it is ready to receive new firmware.
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Also after turning on your EPIC Pro, your computer should detect a new USB device and depending on your OS, it will ask you some questions. If you are running Windows 7 or Windows Vista, you should hear and/or see an indication that the driver has successfully installed, so be sure to look for the "Device driver software has been installed successfully" message at the bottom right corner of your workspace before proceeding to the next step.
If you are running Windows XP, you will get a dialog similar to below. Choose "No, not this time" when asked to search for software drivers, then click Next.
When asked what you want the wizard to do, select "Install the software automatically" as illustrated in the dialog below. After clicking Next, the driver will automatically install on your system.
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After the driver has finished installing, you can run the "GigaPan Firmware Upload" utility from the Start menu.
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Click on the "Browse" button and browse to the firmware file referenced in Step 3.
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Click on "Program". The new EPIC Pro Firmware will then be uploaded into your EPIC Pro.
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After it is finished uploading, you will be asked to unplug the USB cable, which will power off the EPIC Pro automatically. The next time you power your EPIC Pro on, the new firmware will run.
If you experience any problems, or have questions or feedback, please contact technical support.
Mac User Instructions
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Download your new EPIC Pro Firmware and the Firmware Installer. The file will be named gigapan_firmware_setup_1.1.dmg or similar, depending on the version.
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Run the installer by double–clicking on the image. When the new Finder windows pops up, drag the Gigapan_Firmware_Upload application to the Applications folder.
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Obtain the latest firmware for your GigaPan EPIC Pro. To make sure you are uploading a newer version of the firmware, compare the firmware version with the version already on your EPIC Pro by selecting "Options" – "Expert Options" – "Firmware Version".
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With your EPIC Pro turned on, plug a USB mini–B cable into your computer and into your EPIC Pro's mini USB port (camera cable port).
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Turn on your EPIC Pro. You should see "Firmware Import" on the LCD screen of your EPIC Pro indicating that it is ready to receive new firmware.
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Go to the Applications folder and double click on the Gigapan_Firmware_Upload application to run it.
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Click on the "Browse" button and browse to the firmware file referenced in Step 3.
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Click on "Program". The new EPIC Pro Firmware will then be uploaded into your EPIC Pro.
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After it is finished uploading, you will be asked to unplug the USB cable, which will power on the EPIC Pro automatically. The next time you power your EPIC Pro on, the new firmware will run.
If you experience any problems, or have questions or feedback, please contact technical support.
